We are open. We are safe. We are family.

(Updated: 17 May 2022)

At Bourn Hall our priority is ensure that our patients and colleagues remain as safe as possible. We are continuing to review our safety measures, which include the maintaining of social distancing, the wearing of face masks and, where possible, offering virtual consultations and appointments to minimise the number of people coming into our clinics.

Our strategies and policies are kept under regular review and we will continue to follow the latest guidance from the Government and UK professional bodies, including the HFEA, the British Fertility Society and Association of Reproductive and Clinical Scientists.

Should you test positive for COVID-19, either before or during your treatment, please contact your nursing team as this could impact your treatment pathway.

Thank you for your continued support.

Keeping you safe

We appreciate that our clinics might be operating slightly differently, but we are confident that the measures we have taken to minimise risk will enable us to deliver outstanding fertility care to our patients. The key testing and safety measures we’re following to keep all patients and colleagues as safe as possible are outlined below:


We advise our patients and their partner to do twice-weekly coronavirus (COVID-19) Lateral Flow Tests (LFT) prior to undertaking any treatment.

On the day of any procedure, and before a visit to the clinic, all patients and partners (if able to attend) are required to test as below:

Egg collection – both patient and partner may attend and do an LFT

Embryo transfer – both patient and partner may attend and do an LFT

FET – both patient and partner may attend and do an LFT. If the test is POSITIVE, it is vital that the patient contacts our Embryology team immediately at their clinic between 08.00am – 08.30hrs so that the embryo(s) are not thawed unnecessarily.

The contact numbers are:

  • Cambridge: 01954 717213 / 01954 717299 / 01954 717263
  • Wymondham: 01953 713230
  • Wickford: 012685 78192

IUI – both patient and partner may attend and do an LFT

Endometrial scratch or HyCoSy – both patient and partner may attend and do an LFT

Hysteroscopy – only the patient may attend and do an LFT

Pregnancy scan – both patient and partner may attend and do an LFT

SSR – both the patient and partner may attend. The male partner is to do an LFT both the day before and on the morning of the procedure, partners if attending are to do an LFT on the morning

Sperm Freezing – men attending the clinic for semen freezing are not required to undertake any Covid-19 screening tests.

You will be asked to show proof of a negative test on arrival at the clinic. Tests should be sourced yourself from the NHS online service or local pharmacy stores and your test result should be registered with the NHS using the QR code on the test.


Our patients will be required to complete self-assessment and health declaration questionnaires prior to starting their treatment.

Upon arrival at our clinic we ask you to follow the instructions that our team has shared with you. This may require you to wait in your car in our car park until your appointment time and await a call from our team – if you are travelling by public transport, please call us to discuss arrangements.

Before entering the clinic all patients will have their temperature taken by one of our team and will be provided with a mask (if required) to wear when inside the clinic. Our colleagues will receive regular Covid-19 testing and wear appropriate PPE whilst working in our clinics

Information is provided to patients and colleagues about social distancing and hygiene measures and hand hygiene stations and Covid-19 safety signs have been installed in all our clinic.

Patients and partners will be given specific guidance and recommendations about testing and isolation for before and during their treatment.

Expert care for your journey 

Wherever you are on your journey to parenthood, we remain here for you.

When you’re beginning your fertility journey, we know how hard it can be to choose the right clinic – to help you make the right choice, we are delighted to be offering virtual events – for more details view our upcoming events

We are currently offering all our fertility specialist consultations virtually – our fertility nurses, doctors and specialists will conduct their consultations and treatment planning with you by video or by telephone.

Counselling and support remains available for you through virtual appointments with our counsellors, as well as our monthly Fertility Support Group offering you the opportunity to meet others who understand the pain of infertility, and a place to talk to experts in their field.

Our patient services team is available Monday to Friday from 9am to 5pm to book appointments for you, or to answer any questions that you may have. 

Safety for all 

Need more information?

We have compiled a list of frequently asked questions to help guide you. If your question has not been answered and you still have concerns, please get in touch with us by emailing [email protected]